Friday, August 30, 2013

"Cash Register Cake" Thank You Letter

I got this amazing email from my "Cash Register" cake customer....its things like this that make me believe that I am following my passion and all my hard work truly pays off! Thank you so much KK for taking the time out to write this amazing letter....thank you also for trusting me to take on this task for you!!


'JILLIAN,

 

WHEN MY SISTER AND I STARTED PLANNING OUR PARENTS 50TH WEDDING ANNIVERSARY OVER A YEAR AGO, WE KNEW WE WANTED TO GO BIG.  WITH A VINTAGE THEME IN MIND, WE SET OUT TO SEEK THE PERFECT CAKE.  JILLIAN, THAT’S EXACTLY WHAT WE GOT!  FROM THE VERY FIRST TIME WE SPOKE, MY SISTER AND I WERE IMPRESSED BY HOW PROFESSIONAL, YET PERSONABLE YOU ARE.  I AM SURE THAT YOU HAVE NOT GOTTEN VERY MANY REQUESTS FOR CASH REGISTER CAKES!!   WHEN YOU CAME TO MY HOME, YOU WERE TRULY INTERESTED IN EVERYTHING WE WERE DOING FOR OUR PARENTS. YOU ASKED ALL THE RIGHT QUESTIONS AND ANSWERED OURS WITHOUT HESITATION.  YOU EVEN TOOK PHOTOS OF OUR DECORATIONS.  WHEN YOU SUGGESTED CUPCAKES AND MINI CUPCAKES, WE COULDN’T BELIEVE THAT WE HAD NOT THOUGHT OF THEM.  TO ME, THAT PROVED THAT YOU KNEW EXACLTY WHAT YOU WERE DOING!   ALTHOUGH YOU ADMITTED THAT A CAKE OF THAT CALIBER WAS A LITTLE BEYOND YOUR EXPERIENCE, YOUR CONFIDENCE AND ENTHUSIASIM MADE US TRUST THAT YOU WOULD NOT LET US DOWN.  WHEN YOU ARRIVED AT THE EVENT, YOU REMAINED PROFESSIONAL AND WORKED AROUND US AS WE SCURRIED ABOUT TRYING TO REMAIN ON SCHEDULE. 

 

I COULD HAVE NEVER PREDICTED THE EMOTIONS THAT I FELT, WHEN I SAW THAT CAKE AND ALL THE CUPCAKES DISPLAYED SO PERFECTLY. WITH THAT SAID, I SHOULD HAVE EXPECTED WHAT HAPPENED ONCE THE GUESTS STARTED ARRIVING.     I SPENT THE MAJORITY OF THE TIME ANSWERING QUESTIONS ABOUT WHO BAKED THAT CAKE AND CUPCAKES!  SINCE I DIDN’T HAVE ANY OF YOUR CARDS, PEOPLE WERE WRITING YOUR NAME DOWN ON NAPKINS, PIECES OF TABLECLOTH, WHATEVER THEY COULD FIND!  IT WAS TRULY AMAZING.  MY MOTHER CRIED AS SOON AS SHE SAW IT AND LOOKED AT ME AND SAID “HOW IN THE WORLD?”

 

DEB AND I ARE TRULY IMPRESSED AND WE ARE SO HAPPY THAT WE CHOSE YOU FOR OUR BIG DAY!  HAVING YOU INVOLVED WAS TRULY THE “ICING ON THE CAKE”.   

 
 

THANKS

KK' 

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